At Adaptive Electrical Services Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy outlines the information we collect, how we use it, and the systems we utilize for data storage. It also details your rights concerning your personal information.
Information Collection
We may collect and process the following data:
- Information provided by you when using our website, including comments, contact forms, or inquiries.
- Customer information stored in Xero, a secure accounting platform, used for financial and accounting purposes.
- Data stored in iCloud, a secure cloud service, where general data, including customer information, is stored.
- Copies of all electrical certificates are stored in Electraform, a system designed for managing electrical certificates, and also kept in our iCloud account for record-keeping and accessibility purposes.
Use of information
We use the collected information for the following purposes:
- To manage our services and respond to inquiries.
- To fulfill legal and accounting obligations.
- To store and manage electrical certificates for compliance and safety purposes.
- To improve our services and website user experience.
Data Security and Compliance
We are committed to ensuring that your information is secure. We take appropriate technical and organizational measures to safeguard and protect the data stored in Xero, iCloud, and Electraform.
All the systems and platforms used comply with UK data protection laws, including the General Data Protection Regulation (GDPR), ensuring that your data is processed lawfully, fairly, and transparently.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Cookies
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Your Rights
You have the following rights concerning your personal information:
- The right to access: You can request details of the personal data we hold about you.
- The right to rectification: You have the right to correct any inaccurate or incomplete data.
- The right to erasure: You can request the deletion of your personal data under certain circumstances.
- The right to restrict processing: You have the right to request the restriction of processing your personal data.
- The right to data portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
- The right to object: You have the right to object to the processing of your personal data in certain circumstances.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.